Gold by name, gold by nature. Goldfinch Estate Agents are delighted to announce that we have been crowned a gold winner of The British Property Awards 2019 for South Shields.
It’s the second time Goldfinch Estate Agents in South Shields have received this prestigious award, which acknowledges ‘outstanding’ performance for customer services. Judged by an independent, mystery shopper from The British Property Awards, the extensive judging period focused on customer service levels against a set of 25 criteria. This provided judges with a good overview of customer service levels and ensured that estate agents involved were rigorously and fairly judged.
Sales and Lettings Manager Antonia Askew at Goldfinch Estate Agents in South Shields is absolutely delighted to receive the award. She said: “I am so proud of the Goldfinch team. We pride ourselves on going above and beyond for our customers and everyone works really hard to achieve this. To win this award for a second time is evidence that we are continuing to go that extra mile and deliver excellent customer service consistently.”
Robert McLean from The British Property Awards said: “If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition”.
Following this recent accolade Goldfinch Estate Agents have now been shortlisted for several national awards which will be announced later in the year. “It’s great news that we have also been shortlisted for other awards and we’re looking forward to the outcome of that. But until then we will continue to focus on delivering outstanding customer service to all of our customers”, added Antoina, who is currently heading up a successful ‘switch and sold’ marketing campaign. If you’ve got your home up for sale in South Shields, Jarrow, Hebburn, Cleadon, Whitburn or Boldon and you feel it isn’t been presented to its full potential, then why not speak to a member of the Goldfinch team today? You can call the office direct on 0191 427 4959 or pop into the office to speak with a member of the award-winning team.
If you would like any further advice, please do not hesitate to contact us using the link below, alternatively call 0191 4274959